Product Lifecycle Support
Mitsubishi Electric is committed to delivering superior service and support over the operating life of all of our UPS equipment.
Product Lifecycle Support
Mitsubishi Electric is committed to delivering superior service and support over the operating life of all of our UPS equipment.
As technologies mature and components become obsolete, it ultimately becomes challenging and then no longer feasible to provide replacement parts, services, and support for legacy products.
As we continue to develop and introduce new technologies, customers will have the opportunity to update their critical power infrastructure and keep pace with higher uptime and efficiency expectations, increased loads, new connectivity options, and tighter security requirements.
However, we understand that a critical power upgrade or replacement needs to be a carefully planned event.
Below, we have published our Product Lifecycle Support Phases and Schedule – and provided a document request form for legacy products – so that customers can make well-informed decisions regarding the maintenance, updating, and upgrading of their Uninterruptible Power Supplies (UPS) and associated peripherals.
We also have listed potential UPS replacement models for equipment that has passed the Active Support phase.
Active Support
Full technical support and all replacement parts are available. Product is currently in production and available as new.
Uninterruptible Power Supplies
| Model | |
| 9900D | SUMMIT Series® |
| 9900CX | 1100A |
| 9900C | 1100B |
| 9900B | 7011B |
| 9900AEGIS | 9950 |
Batteries
| Chemistry | Manufacturer | Model / Part Number |
| Lithium-ion | Samsung | BCL04-CB |
| BCL04-CBA01 | ||
| VRLA |
High Rate Front & Top Terminal Batteries |
HR3500; HR3500ET |
| HR5500; HR5500ET | ||
| HR7500; HR7500ET | ||
|
EnerSys Data Safe Top Terminal Batteries |
NPX-35TFR; NPX-80RFR; NPX-100RFR | |
| 12HX35-FR; 12HX50-FR; 12HX80-FR; 12HX100-FR; 12HX150-FR; 12HX205-FR; 12HX300-FR; 12HX330-FR; 12HX400-FR; 12HX505-FR; 12HX540-FR | ||
| Pure Lead |
Top Terminal Batteries |
UPS12-155PLP |
| UPS12-215PLP | ||
| UPS12-305PLP | ||
| UPS12-355PLP | ||
| UPS12-405PLP | ||
| UPS12-495PLP | ||
| UPS12-545PLP | ||
|
EnerSys Data Safe XE Front & Top Terminal Batteries |
12XE760-FR | |
| 12XE1040-FR | ||
| 12XE1010F-FR | ||
| 12XE1110F-FR | ||
| 12XE1150F-FR |
Battery Cabinets
| Part Number | Manufacturer |
| BC7 | C&C Power |
| BC11 | |
| BC16 | |
| BC34 | |
| BC43 | |
| BC55 | |
| UBC65 | |
| UBC80 | |
| BCM04 | Mitsubishi Electric Power Products, Inc. (MEPPI) |
DC Disconnect Products
| Part Number | Manufacturer |
| DCDW | C&C Power |
| DCDF | |
| DCLF |
IT Cooling Systems
| Model |
| DX-P |
Technical documentation for systems under Active Support can be found here or on each individual product page.
Sustained Support
Full technical support and all replacement parts are expected to be available until the announced end of support date.
Uninterruptible Power Supplies
| Model | End of Support Date | Potential Replacement* |
| 7011A | 01/2027 | 7011B |
| 9700 (100, 150, 225 kVA) | 09/2027 | Contact Us |
Batteries
| Chemistry | Manufacturer | Part Number |
| Lithium-ion | Samsung | BCL04-BB |
| BCL04-BBA01 |
Best Effort Support
Limited technical support, field services, and replacement parts are available until the announced end of support date.
Uninterruptible Power Supplies
| Model | End of Support Date | Potential Replacement* |
| 9900A | 12/2025 (Projected) | 9900AEGIS |
| 9800A-E | 03/2027 | 9900AEGIS; 9900B |
Batteries
| Chemistry | Manufacturer | Part Number |
| Lithium-ion | SAFT | BCL06 |
| BCL07 |
Obsolete
Announced end of support date has passed. Technical support and replacement parts are no longer available.
Uninterruptible Power Supplies
| Model | Potential Replacement* |
| 8600 | 9900AEGIS; 9900B |
| 8700 | 1100 Series; Derated 9900AEGIS |
| 2033AB (Analog) | 1100 Series |
| 2033C (30-50kVA) | 1100 Series |
| 2033C (10-20kVA) | 1100 Series |
| >2033G | 1100 Series |
| 2033D | 1100 Series with transformers; 9900AEGIS |
| 2033A-D | 1100 Series |
| 2033A-E | 1100 Series |
| 9100 | Contact Us |
| 9700 (300-375kVA) | Contact Us |
| 9800A-A | 9900AEGIS; 9900B |
| 9800A-B | 9900AEGIS; 9900B |
| 9800A-C | 9900AEGIS; 9900B |
| 9800A-D | 9900AEGIS; 9900B |
Request technical documents for legacy products!
*All suggested UPS replacement options serve as a general starting point. Please contact us with replacement inquiries.
Batteries
| Chemistry | Manufacturer | Part Number |
| VRLA | C&D Technologies High Rate MR Batteries | UPS12-150MR |
| UPS12-210MR | ||
| UPS12-300MR | ||
| UPS12-350MR | ||
| UPS12-490MR | ||
| >UPS12-540MR |
Battery Cabinets
| Part Number | Manufacturer |
| UBC64 | C&C Power |
Legacy Product Documentation Request
For technical documentation for products at or below Sustained Support, please fill out the below form.
Available documents will be emailed to you.
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