UPS Maintenance Contracts
A crucial part of ensuring that your UPS is functioning at its highest reliability is partnering with a trusted service provider. A partnership with Mitsubishi Electric ensures that your equipment is properly maintained and prevents your business from going dark.
UPS Maintenance Contracts
A crucial part of ensuring that your UPS is functioning at its highest reliability is partnering with a trusted service provider. A partnership with Mitsubishi Electric ensures that your equipment is properly maintained and prevents your business from going dark.
Why Choose Mitsubishi Electric
In addition to having the most reliable critical power system on the market, you need the right partnership with a trusted service provider.
Who better to trust with your equipment than the very company that manufactures it?
We understand the importance of uptime for your operations, and our services are specifically designed to optimize the performance of all equipment from our EverPowerTM product line.
By choosing Mitsubishi Electric as your UPS service provider, you receive a wide range of benefits and services delivered by our experienced and knowledgeable technicians.
Our contract plans offer exclusive advantages such as discounts on parts and priority response times during critical emergencies.
Estimated Cost Savings*
*Savings are based on a service contract plan compared to a pay-as-you-go approach over 5 years for a 9900B UPS with two strings of batteries. Costs include preventative maintenance, replacement of lifecycle parts, and unlikely remedial repairs.
Service Contracts
 GOLD |
 SILVER |
 BRONZE |
NO CONTRACT (Time & Material) | |
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24/7 Technical Support / callback (30 minutes)
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Emergency Response Time (Onsite)
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4 HRS | 6 HRS | 8 HRS | BEST EFFORT |
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Emergency Service
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35% DISCOUNT | STANDARD PRICE |
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After-Hours Emergency Service
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45% DISCOUNT | 35% DISCOUNT | STANDARD PRICE |
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Preventative Maintenance Scheduling
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24/7 | NORMAL HRS | NORMAL HRS | STANDARD PRICE |
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Access to Nationwide Spare Parts Depot
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Remedial Parts
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50% DISCOUNT | 35% DISCOUNT | STANDARD PRICE |
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Fans (5-year replacement cycle)
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35% DISCOUNT | 25% DISCOUNT | 15% DISCOUNT | STANDARD PRICE |
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Caps (15-year replacement cycle)
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35% DISCOUNT | 25% DISCOUNT | 15% DISCOUNT | STANDARD PRICE |
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Fuses/Breakers
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35% DISCOUNT | 25% DISCOUNT | 15% DISCOUNT | STANDARD PRICE |
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DISCOUNTED | DISCOUNTED | DISCOUNTED | STANDARD PRICE |
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Labor Rates for Scheduled Support
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DISCOUNTED | DISCOUNTED | DISCOUNTED | STANDARD PRICE |
Wondering what all is included in a preventative maintenance visit?
What Our Partners Say
“It was just an email and a phone call. Having a relationship like that with Mitsubishi, especially when it’s a critical problem and [knowing that] they’re going to react to your needs… we’re appreciative of [that].”
“We have a real good relationship with Mitsubishi. Whenever we have questions, they get responded to right away. I think you guys do a great job of responding in a timely manner, dealing with issues. And working with us on those has been really big.”
“[They] keep our sanity and have met every unrealistic schedule… in our job, we need a partner like that.”
UPS Maintenance
Annual, semi-annual, or quarterly maintenance with inspections and recommendations to ensure your system is functioning properly.
UPS Battery Maintenance
Regular maintenance is crucial to the performance of your system – and that extends to the batteries as well.
Common UPS Repairs
Invest in an EverPowerTM Service Contract to ensure you’re up-to-date on all lifecycle parts replacements – fans, caps, and batteries!
Additional Service Resources
Explore our library of service resources to better understand how best to promote the health and longevity of your equipment.
Contact Us
For all service-related inquiries, please fill out the form below. For 24/7 UPS system technical support, please call 1-800-887-7830, option 1. By submitting this contact form, you agree that a representative(s) of Mitsubishi Electric Power Products, Inc. (MEPPI) may contact you using the information you provided. In accordance with our Privacy Policy, we will never share or sell your personal data.